On a hot Friday afternoon, Theresa spotted an XJS on our business park with an RAC van in attendance. Rushing to the rescue, she found that the RAC engineer could only tow it away because there was a big misfire and overheating exhaust. To the owner’s relief, Theresa pointed out that KWE was only a few yards away!
We leapt on the damsel in distress (the car, that is) and found the cause was a big ignition problem, with one bank of the V12 not working at all. In the end, we had to replace a faulty coil, leaking ignition leads and the distributor cap, while the owners basked in the sunshine.
All now being well, the owners went on their way, and we received the following email this morning:
“THERE IS A JAGUAR XJS GOD AFTER ALL… I could not believe my bad luck in breaking down on a lovely hot sunny afternoon, enjoying driving my gorgeous 20 year old Jaguar XJS with the top down…when my wife commented that she could smell a “burning smell”.
I stopped the car and looked underneath and to my horror the exhaust pipe (or so I thought) was glowing bright red. I immediately called the RAC who inspected my Jag and told me that it was misfiring and would need to be towed home, oh the indignity of that!
The RAC man was just organising this when a lady tapped on the window and explained that just around the corner her company, KWE Cars, specialised not only in Jaguar cars, but specifically in the Jaguar XJS.
Within less than 5 minutes my car was being examined by 2 engineers and to cut a long story short my Jag was not only repaired (eroded cables to the distributor) but the car is now actually running better than it has been for a long time!
I cannot thank you enough for not only fixing my dear old car but also being less than 5 minutes away from where I broke down (the first time I have ever broken down in 15 years of owning the car).
So, for sure there must be a Jaguar XJS God and he was certainly looking down on me last week! If your other services are a fraction of what you showed to me, then I would have no hesitation in recommending KWE to other Jaguar owners. Once again, many many thanks for helping me out last week.”